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Operations Management
SBS MBA
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UNIT TITLE
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UNIT
CODE
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Name (in Full)
__________________________________________________________
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INSTRUCTIONS:
1. Please submit your soft
copy of the assignment on or before 16th July 2016 to examinationboard@atmsedu.org and cc to afatima@atmsedu.org.
2. If
assignment is not submitted on date, will follow with penalty of 10% deduction
of marks for every day.
3.
Similarity between students
work is strictly not accepted, any student found with similar work will be
graded Zero and fail for the course. However, Plagiarism is an academic offence
and will not be tolerated under SBS.
Total Marks: _______ /60
Answer any five (5) from the following
questions. Each question carries 12 marks.
Question.1. Outline the similarities and
differences between manufacturing and services in terms of operations
management.
(Topic 1)
Answer:There are five main differences
between service and manufacturing organizations: the tangibility of their
output; production on demand or for inventory; customer-specific production;
labor-intensive or automated operations; and the need for a physical production
location. However, in practice, service and manufacturing organizations share
many characteristics. Many manufacturers offer their own service operations and
both require skilled people to create a profitable business.
Differences:
Goods: The key difference between
service firms and manufacturers is the tangibility of their output. The output
of a service firm, such as consultancy, training or ma
Question.2. Identify the competitive priorities
(CSFs) in a service organization of your choice. What is the role of the
operations manager in ensuring that these CSFs are achieved in the
organization?
(Topic 2)
Answer:CSFs, also known as Key Results
Areas (KRAs), are the essential areas of activity that must be performed well
if you are to achieve the mission, objectives or goals for your business or
project. By identifying your Critical Success Factors, you can create a common
point of reference to help you direct and measure the success of your business
or project.
As a
common point of reference, CSFs help everyone in the team to know exactly
what's most important. And this helps people perform their
Question.3. Does your organization emphasize time –
based competition? What are the advantages and disadvantages of time – based
completion for your organization?
(Topic 3)
Answer:The widespread use of
just-in-time production (JIT) and other advanced manufacturing techniques has
been credited with providing such improvements as decreased inventories, set-up
times, downtime and workspace. These decreases have yielded increases in
inventory turns, equipment utilization, labor utilization, and ultimately,
profit. Simply stated, this means that finished goods are produced and
delivered just in time to be sold, subassemblies just in time to be assembled
into finished goods, fabricated parts just in time to go into subassemblies and
raw materials just in time to be transformed into fabricated parts. In effect,
consumption of time has been reduced. While the JIT philosophy dictates that
improvement in
Question.4. Identify the daily beliefs and guiding
beliefs for your organization. Provide three examples of each. How do these
beliefs compare with reality? (Topic 4)
Answer:
Question.5. Investigate the types of qualitative
forecasting techniques used in your organization. How do senior managers
identify the appropriate forecasting technique to use in different
circumstances? Do you think these techniques are used appropriately in your
organization?
(Topic 5)
Answer:
Question.6. Describe the basic layout types for
both manufacturing and service facilities, and identify when each is best
used.
(Topic 6)
Answer:
Question.7. What criteria are used for purchasing
decisions of key components in the supply chain in your organization (or one
with which you are familiar) (Topic
7)
Answer:Supply chain management (SCM) is
a process used by company’s to ensure that their supply chain is efficient and
cost-effective. A supply chain is the collection of steps that a company takes
to transform raw components into the final product. Typically, supply chain
management is comprised of five stages: plan, develop, make, deliver, and
return.
The
first stage in supply chain management is known as Plan. A plan or strategy
must be developed to address how a given good or service will meet the needs of
the customers. A significant portion of the strategy should focus on planning a
profitable supply chain.
Question.8. What do you see as an opportunity to
improve the planning process in your organization? (Topic 8)
Answer:Strategic planning can help you
to improve the performance of your enterprise for the next several years.
How?
By
steering you to find and focus on the handful of really big issues facing your
organization.
It
is the size and impact of these strategic issues that gives rise to the
importance of the strategic plan.
Dear students
get fully solved assignments
Send
your semester & Specialization name to our mail id :
help.mbaassignments@gmail.com
or
call
us at : 08263069601
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