MU0012 – Employee Relations Management

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ASSIGNMENT

DRIVE	SPRING 2016
PROGRAM	MBA
SEMESTER	3
SUBJECT CODE & NAME	MU0012 – Employee Relations Management
BK ID	B1734
Credit & Marks	4 CREDIT, 60 MARKS

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

Question.1. What do you understand by ERM? List out the importance of ERM? List the different levels of strategy in an Organization?

Answer:Enterprise risk management (ERM or E.R.M.) in business includes the methods and processes used by organizations to manage risks and seize opportunities related to the achievement of their objectives. ERM provides a framework for risk management, which typically involves identifying particular events or circumstances relevant to the organization's objectives (risks and opportunities), assessing them in terms of likelihood and magnitude of impact, determining a response strategy, and monitoring progress. By identifying and proactively addressing risks and opportunities, business enterprises protect and create value for their stakeholders, including owners, employees, customers, regulators, and society

Question.2. Explain the types of organizational conflict?

Briefly explain The Trait Theory and Managerial Grid Model.

Answer:Since conflict has both positive as well as negative connotations and consequences, it must be looked into and managed for organizational benefit. Management must survey the situation to decide whether to stimulate conflict or to resolve it. Thomas and Schmidt have reported that managers spend up to twenty percent of their time in

The Trait Theory and Managerial Grid Model:The trait model of leadership is based on the characteristics of many leaders - both successful and unsuccessful - and is used to predict leadership effectiveness. The resulting lists of traits are then compared to those of potential leaders to assess their likelihood of success or failure.

Scholars taking the trait approach

Question.3. What are the different types of organization discipline? Write down the steps followed in Common disciplinary procedures?

Answer:Discipline is required for any activity where people work together toward a common objective. The opposite of discipline is anarchy, where each person does what he wants without concern for others. Any organization depends on group cooperation, and cooperation cannot be achieved without discipline. Discipline is the structure and order within an individual or within a group that allows for true cooperation, real support of the mission and the members of the team or organization.

Question.4. Illustrate the points that is considered by the management while handling grievances? What do you understand by collective bargaining? What are the three levels inwhich collective bargaining operates?

Answer:A collective bargaining agreement is the ultimate goal of the collective bargaining process. Typically, the agreement establishes wages, hours, promotions, benefits, and other employment terms as well as procedures for handling disputes arising under it. Because the collective bargaining agreement cannot address every workplace issue that might arise in the future, unwritten customs and past practices, external law, and informal agreements are as important to the collective bargaining agreement as the written instrument itself.

Question.5. What are the advantages and disadvantages of having Trade Unions? Describe trade unions in India.

Answer:A trade union is an organization of workers who have banded together to achieve certain common goals which is basically "maintaining or improving the conditions of their employment".A trade union is a voluntary organization of workers pertaining to a particular trade, industry or a company and formed to promote and protect their interests and welfare by collective action.

Question.6. Write a brief note on the following :

(i) Workmen’s Compensation Act, 1923

Answer:The Workmen’s Compensation Act, 1923 provides for payment of compensation to workmen and their dependants in case of injury and accident (including certain occupational disease) arising out of and in the course of employment and resulting in disablement or death. The Act applies to railway servants and persons employed in any such capacity as is specified in Schedule II of the Act. The schedule II includes persons employed in factories, mines, plantations, mechanically propelled vehicles, construction works and certain other hazardous occupations.

(ii) Types of Reward Systems

Answer:Rewards serve many purposes in organisations. They serve to build a better employment deal, hold on to good employees and to reduce turnover.The principal goal is to increase people's willingness to work in one’s company, to enhance their productivity.Most people assimilate "rewards", with salary raise or bonuses, but this is only one kind of reward, Extrinsic reward. Studies proves that salespeople prefer pay raises because they feel frustrated by their inability to obtain other rewards, but this behavior can be modified

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