MU0018 – Change Management

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ASSIGNMENT

DRIVE	SPRING 2016
PROGRAM	MBADS (SEM 4/SEM 6)MBAFLEX/ MBAN2 (SEM 4) PGDHRMN (SEM 2)
SUBJECT CODE & NAME	MU0018 – Change Management
BK ID	B1807
Credit and Max. Marks	4 credits; 60 marks

Note – Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

Q1 Describe Kotter’s Eight Step Change Model

Answer : To successfully react to windows of opportunity, regardless of the focus — innovation, growth, culture, cost structure, technology — a new methodology of change leadership is required.

Thirty years of research by leadership guru Dr. John Kotter have proven that 70% of all major change efforts in organizations fail. Why do they fail? Because organizations often do not take the holistic approach required to see the change through.

However, by following the 8-Step Process out

Q2 Explain the various steps at which control takes place in a Change Management Process.

Answer : The change management process is the sequence of steps or activities that a change management team or project leader would follow to apply change management to a project or change. Based on Prosci's research of the most effective and commonly applied change, most change management processes contain the following three phases:

Q.3 What do you mean by Organizational Effectiveness? Explain the approaches involved in achieving Organizational Effectiveness

Answer : : Organizational effectiveness is the concept of how effective an organization is in achieving its goals. Every employee in a company contributes to organizational effectiveness. Taking into account skills, experience, motivation and rank, some employees play a bigger role than others. These are the people who contribute to the

Q4. Define organizational Culture. Describe briefly about the types of organizational Culture

Answer : By organization culture, we mean, the strategies and attitudes deemed constant, and prevalent throughout the workforce hierarchy. Different organizations follow different work cultures in their workplace, and culture is what makes a workplace an organization. Here are the various organizational cultures that define even the minutiae of an aspect in the organization.

The diverse organizational cultures that mold the

Q.5. Explain the Behavioural Approach to Individual Change.

Answer : Behavioural approaches can be used very effectively to teach new skills and to change behaviours that are challenging and not socially adaptive. They have gone out of fashion but should be revived, as the studies discussed here indicate.  

Behavioural principles could be applied effectively to change unwanted and challenging behaviours. It was a time of excitement and optimism in the field but somehow, behavioural approaches went out of favour or perhaps new generations of staff did not

Q6 Write a brief note on the following:

a)Kurt Lewin’s Model of change

Answer : One of the cornerstone models for understanding organizational change was developed by Kurt Lewin back in the 1940s, and still holds true today. His model is known as Unfreeze – Change – Refreeze, refers to the three-stage process of change he describes. Lewin, a physicist as well as social scientist, explained organizational change using

b)Burke-Litwin Model of organizational performance and change

Answer : A Causal Model of Organizational Performance and Change, or the Burke & Litwin Model, suggests linkages that hypothesize how performance is affected by internal and external factors. It provides a framework to assess organizational and environmental dimensions that are keys to successful change and it demonstrates

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