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Business Values and Ethics
SBS MBA / MSc
Assignment – Al Ain 2020
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Answer any 5 from the below.
Each question carries equal marks
Case Scenario I
You are running with a business since last
many years. Over a period of time you have very good corporate image in market.
But unfortunately since last two years your firm is passing through crisis.
Your business is suffering from heavy losses. You are planning to wind up your
business. Meanwhile one big corporate house has announced a big corporate deal
through auction. You have also decided to take part in that deal as it will be
a last option for you to save your business. On the day of auction, so many
companies have participated for this bid. Committee would declare the result
after lunch break. You found the closed envelope of your competitor’s bid
during lunch break.
a)
Will you be
ethical in this situation? If yes how? And if no! Why?
Answer:
b)
If you be
ethical, how you will survive your business.
Answer: After
being ethical
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Case Scenario II: Discrimination in the Workplace
Marian, a top graduate from Loyola in
Humanities, was hired by a major corporation into a management position. Marian
finished the corporation's management training program top in her group, and is
performing above the norm in her position. She is really enjoying her work.
As a woman she feels isolated, as there are no
other women managers and few women in her area. One night at a company party
she heard a conversation between two of her male co-workers and their
supervisor. They were complaining to him about Marian's lack of qualifications
and her unpleasant personality. They cursed affirmative action regulations for
making the hiring of Marian necessary.
Marian is very upset and wants to quit.
Questions:
a)
Should Marian
quit?
Answer:
b)
Are her
co-workers correct in their evaluation?
Answer:
A colleague doesn’t have any right to evaluate the other. This is
other management’s task.
c)
Should Marian
confront the co-workers?
Answer: .
d)
Should Marian
file a discrimination suit?
Answer:
e)
Should Marian go
to the supervisor?
Answer:
f)
What else could
Marian do?
Answer: She can
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Case Scenario III: Employee Absence
Joan, an employee of Great American Market,
was warned about her excessive absenteeism several times, both verbally and in
writing. The written warning included notice that "further violations will
result in disciplinary actions," including suspension or discharge.
A short time after the written warning was
issued, Joan called work to say she was not going to be in because her
babysitter had called in sick and she had to stay home and care for her young
child. Joan's supervisor, Sylvia, told her that she had already exceeded the
allowed number of absences and warned that if she did not report to work, she
could be suspended. When Joan did not report for her shift, Sylvia suspended
her for fifteen days.
In a subsequent hearing, Joan argued that it
was not her fault that the babysitter had canceled, and protested that she had
no other choice but to stay home. Sylvia pointed out that Joan had not made a
good faith effort to find an alternate babysitter, nor had she tried to swap
shifts with a co-worker. Furthermore, Sylvia said that the lack of a babysitter
was not a justifiable excuse for being absent.
Questions:
a)
Was the
suspension fair?
Answer: Joan was
b)
Did Sylvia act
responsibly?
Answer: Sylvia
c)
Should Joan be
fired?
Answer: Firing Joan
should be
d)
Should the
babysitter be fired?
Answer: The
babysitter
e)
Was Sylvia fair
in her actions?
Answer: According
to the
f)
Is there ever a
solution for working mothers?
Answer :
g)
Should working
fathers take turns staying home?
Answer : Yes,
they can share
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Case Scenario - IV
Sandoz Nutrition
Corporation is a
subsidiary of the Swiss pharmaceutical giant, Sandoz Ltd. Sandoz, based in
Minneapolis, Minnesota, began manufacturing Optifast 70, a liquid
meal-replacement weight loss program in 1976. The six month program is designed
for people who are at least 30 percent or 50 pounds over their ideal weight.
Health problems often accompany excessive weight. Optifast provides an
opportunity to get rid of the weight fast.
The Optifast program is only available through
doctors, hospitals, and medical clinics; a prescription is required to purchase
the products. The Optifast program typically begins with the patient being
placed on 420 to 800 calorie diet per day of liquid protein for 12 to 16 weeks.
Calorie intake is then increased to 1000 or 1200 calories per day for the
remainder of the program. The total cost is between $1400 and $2800. Optifast
sales grew slowly following its introduction as the medical community and
consumers became aware of the program. Sales continued to build slowly until mid
November1988. Then Oprah Winfrey announced on her TV talk show that she had
lost 67 pounds using Optifast. She appeared on the program in size 10 jeans to
prove her point. Here was a celebrity endorsing Optifast without being asked
for or paid! Within hours Sandoz received more than 200,000 phone inquires
about the Optifast diet program.
The firm does not publish sales figures, but
they forecasted a sales increase of from 25 to 30 percent during the six weeks
following Oprah’s announcement. In 1989 Sandoz launched a print advertisement
program, mostly in professional journals. Its promotional brochure and ad
claims included:
(1) “ The one that’s clinically proven safe
and effective” and
(2) “You can call the Optifast program today,
and have all you need to control your weight for the rest of your life.”
Unfortunately for Oprah, she regained 17
pounds during the first year after she completed the Optifast program. Studies
at the University of Pennsylvania suggested that people who undertake quick
weight loss programs such as liquid diets are likely to experience weight
rebounds. Studies at the University of Michigan indicated that as many as 90
percent of dieters regain weight within five years after losing it. Liquid
diets have also been linked with dizziness, headaches, nausea, gallbladder
problems, and irregular heartbeat. Thus, there appears to be some difference
between claims and use experience.
Questions:
a)
Were any ethical
norms or principles violated by Sandoz?
Answer: Yes,
using the term
b)
Are liquid diet
products ethical products? Justify your answer
Answer:
Liquid diet products are
c)
What moral
responsibility might Sandoz have considered when developing its promotion
messages for the customers?
Answer:
Sandoz could use ‘
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Case Scenario - V
Arthur Edward
Anderson (1885-1947), the founder of Arthur
Anderson & Co. must have turned in his grave in 2001, as the auditor
firm founded by him became a synonym for scandal in the accounting profession.
On 15th August 2001, Sherron Watkins, an employee of Enron, questioned the
company’s accounting practices, in a single-page letter to its CEO. Enron, the
energy giant that ruled the world, and its auditor Arthur Anderson & Co.,
became the ridicule of the world. In early 2002, the US Justice Department
began criminal investigations into Enron’s bankruptcy. In 2002, Arthur Anderson
was convicted by the lower and appellate courts for obstruction of justice. The
firm had worked hand in glove with Enron and cooked its account books. The
audit firm that once had an 85,000 strong workforce, now had closed offices and
business interests around the globe. The firm’s name is so tarnished that there
is no other business going on in it, other than attending to over a hundred
civil suits.
Questions:
(a)
What do you think
can be the outcomes of an accounting fraud to the society and business at large?
Answer:
Once a fraud has
been uncovered, the company faces an ongoing problem of public trust in the
organization. While a small business scandalized by fraud might never be the
victim or
(b)
Why do you think
that the history of accounting fraud repeats itself, such as so many frauds
which we have heard after Enron scandal?
Answer:
Accounting scandals are busine
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Case Scenario – VI: Purchasing Ethics
J.R. accepted a position at Cripple Creek Vocational University and
he and his family made a permanent move. Soon, J.R. was promoted to
Administrative Vice President, overseeing the purchasing department of the
University. His oldest son, Jim, got a good job in educational equipment sales
at Tiddley Computer Corporation in Fort Worth.
As Vice President, J.R. quickly saw the need
for 4 to 5 computers in his office. Although CCVU had a bidding policy, J.R.
purchased Tiddley Corporation's computers direct from Tiddley for about $3500
each, when IBM clones were selling for around $2000 and the clone had more
promising features than the Tiddley. Jim handled the sale and received a
healthy commission on the sale. If the purchase had gone through the normal
bidding process, the TC model would not have been selected. Tiddley's local Cripple
Creek franchise dealer objected to Tiddley Corporation that his protected
franchise had been bypassed in the deal.
Questions:
(a)
Since J.R. was
over the purchasing department and had final decision authority, should
purchasing have gone through the normal bidding routine?
Answer:
Yes, purchasing
(b)
Is it acceptable
for a V.P. to bypass the normal routine to do business with a family member?
Answer:
(c)
Was J.R.'s
decision not to request bids an ethical choice?
Answer:
(d)
What should the
college purchasing agent do?
Answer:
Purchasing agents procure
(c)
Should anyone
else at CCVU have any interest in this activity?
Answer: Bidding dept. of CCVU
(d)
Has Tiddley's
Cripple Creek franchise owner been wronged?
Answer:
(e)
Should Jim have
made the sale? Received a commission?
Answer:
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