MS -494 Ethics and Corporate Governance in Banks

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ASSIGNMENT

Course Code                                                      :                               MS-495

Course Title                                                       :                               Ethics and Corporate Governancein Banks

Assignment Code                                            :                               MS-495/TMA/SEM-I/2016

Coverage                                                             :                               All Blocks

Note: Attempt all the questions and submit this assignment on or before 30th April, 2016 to the coordinator of your study centre.

Question. 1. “One mechanism to inculcate a uniform value system within an organization would be to discuss decisions, not merely in terms of the economic consequences, but also in terms of the values that they represent. With reference to the statement given above discuss how values can be reinforced in banks?

Answer:Whether or not your organization has deliberately defined and shaped its internal culture, it is influencing your organization’s success right now. Your internal culture — what you collectively value, how you do things, your commonly held beliefs and expectations — defines your organization. It manifests itself everywhere: in how your employees interact with one another, the care they take in performing their jobs and the way they treat customers.

Consumers are more likely to connect with your brand if they have a good understanding of what you are about, reinforced by the experience your staff delivers. When dealing with an organization where employees truly believe the values and mission, you can feel the difference from the moment you walk through the door. When employees are on board, it translates to a better and more consistent service experience, which in turn builds trust, loyalty and business.

It takes work to improve internal communication and

Question. 2. How are ethical dilemmas resolved? Discuss it both from the business and individual perspectives.

Answer:Ethics can be dangerous to your career. The danger may come not from your own ethics but from the ethics of people around you and the organization of which you are a part. At work, you may be called upon to do things that turn out to be unethical or even illegal. What should you do if that occurs? According to the old adage, “The best defense is a good offense.” And the best defense against involvement in wrongdoing is being prepared for organizational challenges that will inevitably test your personal values, moral beliefs, and commitment to doing the right thing.

I believe that most people use a faulty model of

Question. 3. What are the economic and social responsibilities related to CSR? How are these responsibilities integrated in the CSR framework of banking sector?

Answer:Corporate social responsibility (CSR, also called corporate conscience, corporate citizenship or responsible business) is a form of corporate self-regulation integrated into a business model. CSR policy functions as a self-regulatory mechanism whereby a business monitors and ensures its active compliance with the spirit of the law, ethical standards and national or international norms. With some models, a firm's implementation of CSR goes beyond compliance and engages in "actions that appear to further some social good, beyond the interests of the firm and that which is required by law." The aim is to increase long-term profits through positive public relations, high ethical standards to reduce business and legal risk, and shareholder trust by taking responsibility for corporate actions. CSR strategies encourage the company to make a positive impact on the environment and stakeholders including consumers, employees, investors, communities, and others.

Proponents argue that corporations increase long-

Question. 4. How are the various models of Corporate Citizenship different from one another? Discuss.

Answer:The idea behind corporate social responsibility is that companies have multiple responsibilities to maintain. These responsibilities can be arranged in a pyramid, with basic responsibilities closer to the bottom. As a business meets lower-level responsibilities that obligate it to shareholders and the law, it can move on to the higher level responsibilities that benefit society.

Economic Responsibilities: A company's first responsibility is its economic responsibility -- that is to say, a company needs to be primarily concerned with turning a profit. This is for the simple fact that if a company does not make money, it won't last, employees will lose jobs and the company won't even be able to think about taking care of its social

Question. 5. Discuss the steps involved in integrating CSR with strategy. Explain in the context of any bank of your choice.

Answer:Increasingly, companies are putting a public face on their corporate social responsibility (CSR) activity, but is it driving customer trial, purchase and loyalty and ultimately brand equity? Too frequently these activities are unconnected or, worst of all, go in opposite directions, which for certain types of companies become catastrophes. The authors describe three different approaches for incorporating their CSR activities with their marketing activities.

Question. 6. Write short notes on the following:-

(a) Whistle Blower Policy

Answer: In its endeavour to provide its employee a secure and a fearless working environment, Maruti Suzuki India Limited has established the "Whistle Blower Policy".  The purpose of the policy is to create a fearless environment for the employees to report any instance of unethical behaviour, actual or suspected fraud or violation of Maruti Suzuki’s code of conduct or ethics policy to the Ombudsman. The framework of the policy

(b) Social Audit

Answer:Social audit is a process of reviewing official records and determining whether state reported expenditures reflect the actual moneyspent on the ground.Civil society organisations (CSOs), non-governmental organisations (NGOs), political representatives, civil servants and workers of Dungarpur district of Rajasthan and Anantapur district of Andhra Pradesh collectively organise such social audits to prevent mass corruption under the Mahatma Gandhi National Rural Employment Guarantee Act (

(c) Global Reporting Index(GRI)

Answer:The Global Reporting Initiative (known as GRI) is an international independent standards organization that helps businesses, governments and other organizations understand and communicate their impacts on issues such as climate change, human rights and corruption. As of 2015, 7,500 organizations used GRI Guidelines for the sustainability reports. GRI Guidelines apply to multinational organizations, public agencies, smaller and medium enterprises, NGOs, industry groups and others. For municipal governments, they have

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