BBR501- Store Operations & Job Knowledge

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ASSIGNMENT

DRIVE	FALL 2016
PROGRAM	Bachelor of Business Administration - BBA
SEMESTER	V
SUBJECT CODE & NAME	BBR501- Store Operations & Job Knowledge
BK ID	B1802
CREDITS	4
MARKS	60

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

Question. 1. What are the various services provided by retailers?

Answer: Functions performed by retailers:

(1) Buying and Assembling: A retailer deals in different variety of goods which he purchases from different wholesalers for selling to the consumers.

He tries to locate best and economical source of the supply of goods.

(2) Warehousing or Storing: After assembly of goods

Question. 2. What are the components of store opening and closing checklist?

Answer: Opening Procedures

Prerequisites

·       Manager and crew should arrive 30 minutes prior to opening to allow enough time to prepare for the start of the day.

·       If there is any tampering inside or outside the store, do not enter – remain where you are and call the police.

·       Do not open the store alone. Two or more associates must be present before the door is unlocked. Know the duress code for the alarm system.

·       Relock the entry door. Station an employee at the front end to let arriving employees in one at a time and relock the door after each entry. (NOTE: Leaving a door unlocked and unmanned – for the convenience

Question. 3. What are the various roles and responsibilities of the head visual merchandiser?

Answer: Display designers and visual merchandisers use their design skills to help promote the image, products and services of businesses and other organisations.

To some extent the roles of display designers and visual merchandisers may overlap, but display designers usually focus on designing displays, stands and panels which are used at exhibitions, conferences and other events. They also produce point-of-sale displays, which are stock containers that are usually mass-produced and

Question. 4. What are the major duties of distribution centre head?

Answer: Distribution managers oversee their employer's end of the supply chain bringing in a company's products and services and shipping them out to customers. Inventory management is the strategic administration of inventory to reduce inventory costs and improve product quality. Although most of a distribution manager's duties deal with

Question. 5. Discuss the various employee grooming standards, which stores usually follow.

Answer: Employees are often the face of the employer's organization, projecting a public image to customers, clients and colleagues. As a result, employers often require certain grooming standards for employees, especially those with significant customer or client contact. A grooming policy should reflect the needs of the employer while not unnecessarily restricting employee individual expression. The more formal or professional the culture, and the more employees interact with individuals outside of the workplace, the greater

Question. 6. What are the steps involved in entry process of customers?

Answer: The accounting process is three separate types of transactions used to record business transactions in the accounting records. This information is then aggregated into financial statements. The transaction types are:

·       The first transaction type is to ensure that reversing entries from the previous period have, in fact, been reversed.

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