Course: Organisational Theory Structure & Design

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NMIMS Global Access

School for Continuing Education (NGA-SCE)

Course: Organisational Theory Structure & Design

Internal Assignment Applicable for December 2016 Examination

Assignment Marks: 30

Instructions:

·       All Questions carry equal marks.

·       All Questions are compulsory

·       All answers to be explained in not more than 1000 words for question 1 and 2 and for question 3 in not more than 500 words for each subsection. Use relevant examples, illustrations as far as possible.

·       All answers to be written individually. Discussion and group work is not advisable.

·       Students are free to refer to any books/reference material/website/internet for attempting their assignments, but are not allowed to copy the matter as it is from the source of reference.

·       Students should write the assignment in their own words. Copying of assignments from other students is not allowed.

Question. 1. Madhav and Mira work in a Private Bank. Both were selected through campus recruitment. They are of same age and have joined together therefore both of them handle the same clients. Madhav does not agree on the products which Mira pitches to the clients and vice versa. This has created rifts and conflicts between them, at times even in front of the clients. Ramesh is their reporting authority and is thinking of ways to intervene and resolve their conflict. Discuss the various approaches that can be used for resolving conflict between Madhav and Mira. (10 Marks)

Answer: There is a conflict between two employees of Private Bank. Madhav and Mira have their opinion about the pitch that they need to offer to their client and they seem to have different opinion that became the reason of conflict. Ramesh is their reporting authority and therefore he is thinking about some way that can help Madhav and Mira to resolve their conflict so that the client won’t feel disturbed in between their conflicts.

Face To Face Conversion Procedure: Ramesh can call them both face to face and ask their reviews. He can find out the details about the opinions that they both have about the pitch and then he can add his own opinion about the choices to make things little more clear and easy for both of them. In this procedure, Ramesh will have

Question. 2. Patanjali is the new found love of people who believe more in ayurvedic and organic products. Based on the data available in the open sources do an internal environmental and organisational analysis. (You can take the data from the open sources but the analysis is to be done in your own words) (10 Marks)

Answer: Patanjali Yogpeeth is one of the most popular Ayurvedic and organic products developing company in India. In fact, this company is becoming wider and wider every day. The market is not so open for Ayurved but Patanjali Yogpeeth have made it possible to grab such a massive growth in the shortest period of time. Now, they are thinking about analysing internal environmental and organisational aspects so that they can find out what else can be done in order to achieve more success in this field.

Patanjali Ayurved Ltd or (PAL) has been working from a very long period of time and it has highly improved. In order to do an internal

Question. 3. Case Study : Foodie Hub

Foodie Hub is the famous food chain which has its outlet in all the metro cities. It has been running successfully since many years. The employee strength is around 700 in total across all the outlets. There management is a lot like that of a bureaucratic organisation where lots of hierarchical levels are followed. Even for a small requisition you have to be dependent on your superiors. There is no delegation of authority and the employees are not even empowered to take any decision at their own level. Employees have started leaving the organisation and the absenteeism is also very high. The management hires Atul as a consultant to help them solve this concern

Case Questions

a) What would be the ideal organizational design for a company like Foodie Hub (5 Marks)

Answer: The Foodie Hub is a very well recognized food chain outlet that is thinking about its expansion in metro cities. There is no doubt that company has strong structure and base but still the employees started to leave the company due to some unknown problems. This issue became critical since this will eventually affect customers and this will become the reason of huge loss for company.

Therefore, company hired

b) What steps should Atul take to restructure the organisation? (5 Marks)

Answer: If Atul wants to restructure the organization so that the problems that the company is facing right now can be resolved for long term then he will need to follow certain necessary steps which will help him to determine that everything is perfect and accurate as per corporate business requirement.

Steps in the procedure of organizational restructuring

·       Step 1. Document your

·        

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