Subject : Business Ethics

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AEREN FOUNDATION’S                                                           Maharashtra Govt. Reg. No.: F-11724

 

Name :Veerthapa                                                                                                                              Marks : 80

Course : Masters in Business Administration (MBA 4 Sem)

Subject : Business Ethics

Case Studies

A Cooperative Bank (20 Marks)

A certain cooperative bank, named after a great Sant(saint) attracted a number of depositors, became customer friendly, and carried on good business transactions. However during an audit by the cooperative department, irregularities to the time of Rs. 10 crore surfaced. It was found that the chairman of the bank himself used Rs. 10 crores through several loan accounts. Due to these irregularities, RBI had to stop the transactions and account holders could not operate their accounts. The cooperative Department had to appoint an Administrator.

Answer the following question.

Question.1. Is it proper and ethical on the part of the authorities to mislead the account holders and customers by carrying on irregular activities, especially when the bank was named after a holy personage?

Answer:In 1999, money laundering exploded onto the front pages of the world's newspapers. In August, news headlines claimed that $15 billion in funds from Russia might have been laundered through banks in New York. Newspapers have continued to follow this story. In September 1999, U.S. Treasury Secretary Summers testified before the House Banking Committee on this issue, placing international money laundering directly into the spotlight. The investigation continues and indictments of a former bank official, two other

Question.2. Is there any breach of ethical conduct on the part of the chairman of the bank for using Rs. 10 crores of the bank through loan accounts? If so, give reasons

Answer:Following the recommendations of the “National Task Force on Information Technology and Software development“, Reserve Bank has framed guidelines for extending working capital to the said industry. Banks are however free to modify the guidelines based on their own experience without reference to the Reserve Bank of India to achieve the purpose of the guidelines in letter and spirit. The salient features of these guidelines are set forth below:

·       Banks may consider sanction of working

·        

Hippocratic Oath (20Marks)

When lakhs of people of the quakehit region in a certain state in India were braving the biting cold under open skies, some 100odd resident doctors of a certain hospital went on a flash strike ignoring more than 70 critically injured quake victims for almost six hour. The hospital didn’t supply blankets or given medical treatment to the quakeinjured and other seriously ill patients as the angry doctors assembled in the hospital compound and chanted slogans, announcing a flash strike that lasted for about six hours. Apparently, a nurse, after locking the room where blankets for doctors were stored, had forgotten to deposit the keys with the hospital matron. On discovering that there might be no blankets for the night to ward off the chill in the special rooms where the doctors had been put up, the latter reportedly gheraoed the matron and the assistant matron and heaped on them the choicest of abuses for the mistake committed by the nurse. When the nurse protested against the abuses, the doctors reportedly demanded that the matron tender an unconditional apology, or else they would remain on strike. Nevertheless late in the night, on the day of the strike, the dispute was amicably resolved and the doctors resumed duty. The issue was too minor for the doctors to lay aside all their responsibilities and go on a strike. Misbehavior of the doctors by striking just when they are most needed is indeed regrettable. A senior physician associated with the hospital has condemned the irresponsible behavior of the doctors.

Answer the following question.

Question.1. What action would you suggest against such irresponsible doctors? Give reasons in support of your answer.

Answer:What stops a doctor going on to the radio, appearing as a trusted voice of the medical profession and representative of the BMA, but making false and misleading statements about an important public health issue? What if the factual errors and misleading advice cause people to smoke who would otherwise have quit? We know that in Britain doctors are held to account by the General Medical Council and sometimes the courts for professional negligence in their surgeries and hospitals, but who holds them to account for negligent statements to the public?

Question.2. What remedial measures do you suggest to prevent such instances?

Answer:There is growing evidence of a negative effect of the current American preoccupation with malpractice on efforts to reduce error, enhance safety, and improve other domains of quality. The use by some insurers of systems assessment and risk analysis programs, linked to rewards for performance--which, taken together, we term proactive risk management--offers an opportunity to enhance our focus on systems and to bring patient safety

Poverty in India (20 Marks)

An experienced and knowledgeable Indian tourist guide suggested to a foreign tourist whom he was guiding that it would better togive up the programme of going around the places in the city and instead visit a plush five star hotel whose nightclub featured a goodcabaret. The guide, further, said that he would explain his life story which could give a clear picture of poverty in India.

Answer the following question.

Question.1. Explain the unethical issues in this case.

Answer:

Sadly, the tourism industry just gets things wrong sometimes and, at Responsible Travel, we strive to highlight the pitfalls of our desire to discover the world. Sometimes at any cost. Or else, carried away by our desire to have a much needed break, we just turn a blind eye to irresponsible tourism. This is also not helped by the fact that many travel companies and the travel media fail to highlight the serious issues and impacts of our travel on many destinations. Mass media coverage is given to abuses arising in fashion, food and forestry but holidays are often seen as sacrosanct. They are our time to escape the stresses of everyday life, and no one wants to be made feel guilty about travel or think of themselves as an irresponsible

Question.2. Give an overview of the case

Answer: There are four areas of concern in the ethical pursuit of tourism. Too often, tourism development is planned without consideration of the local environment's or community's needs and characteristics. An ethical treatment of the environment and community should involve consideration and participation in the planning and decision-making process, as well as implementing effective guidelines to assure fairness in employing both traditional and non-traditional employees. Finally, the industry must pay special attention to the target market: tourists.

According to Song (2000), a code of conduct is ‘a

Currency Manipulation1 (20 Marks)

General Motors, the world’s largest automobile manufacturer, accused Japan of currency manipulation giving its automakers a huge competitive advantage in the US. market and causing significant harm to the US auto industry. The company charged that Japan’s weak ‘yen policy’ gave its exporters an outright annual subsidy of up to 12,000 dollars per vehicle exported to the United States, giving an expected windfall of two billion dollars to Japan’s automakers “This subsidy has both facilitated the expansion of Japanese companies in the US and succeeded in keeping Americanbuilt automobiles out of Japan,” GM’s chief economist Mustafa Mohatarem told a congressional hearing. The impact of Japan’s sustained currency manipulation is a keyreason for a plethora of problems facing USowned automakers, Mohatarem told a USJapan trade hearing held by the House Representatives’ ways and means committee “However, it is frustrating, really unbelievable, to many of us in this business and the American manufacturing sector that the Japanese government’s extraordinary $420 billion currency manipulation programme has gone unquestioned and unchallenged, while China has become the sole focus of attention as the threat to American competitiveness,” he said. Lawmakers criticized the government for not being tough with Japan on its currency policy and sought an explanation from David Loevinger, deputy assistant secretary at the US treasury, among other government officials present at the hearing.

Answer the following question.

Question.1. Give an overview of the case

Answer:General Motors began doing business in Japan in 1915, when it introduced the Buick and Cadillac brands to local consumers. As the second largest vehicle market in Asia Pacific and the third largest market worldwide, Japan remains a key part of GM’s regional strategy.

GM’s operations in Japan are centered around General Motors Asia Pacific (Japan) Ltd. Located in Tokyo, it oversees support functions including finance, strategic planning, information systems and services, purchasing and logistics, human resources, corporate communications and corporate affairs. It also functions as GM’s national sales company in Japan and has responsibility for the sale and marketing of GM vehicles as well as

Question.2. Was the accusation of General Motors against Japan justifiable? Explain.

Answer:The General Motors streetcar conspiracy refers to convictions of General Motors (GM) and other companies for monopolizing the sale of buses and supplies to National City Lines and its subsidiaries, and to allegations that this was part of a deliberate plot to purchase and dismantle streetcar systems in many cities in the United States as an attempt to monopolize surface transportation, and to urban legends and other folklore inspired by these events.

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