Course: Organisation Behaviour

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NMIMS Global Access

School for Continuing Education (NGA-SCE)

Course: Organisation Behaviour

Internal Assignment Applicable for December 2016 Examination

Assignment Marks: 30

Instructions:

·       All Questions carry equal marks.

·       All Questions are compulsory

·       All answers to be explained in not more than 1000 words for question 1 and 2 and for question 3 in not more than 500 words for each subsection. Use relevant examples, illustrations as far as possible.

·       All answers to be written individually. Discussion and group work is not advisable.

·       Students are free to refer to any books/reference material/website/internet for attempting their assignments, but are not allowed to copy the matter as it is from the source of reference.

·       Students should write the assignment in their own words. Copying of assignments from other students is not allowed.

Question. 1. Amar works for an IT company as a project coordinator. His boss, Ajay is very adamant and wants the work to be done according to his way without even considering anyone’s perspective. If Amar commits any minor mistake also he is reprimanded in front of the entire team. Ajay wants Amar to stay late beyond office hours, even when his work is complete. Consider the given situation and explain the pitfalls in leadership shown by Ajay. (10 Marks)

Answer: Amar is an employee of IT Company and he works as a project coordinator. Every company has their own policies and therefore it is also important that owner, boss and employees all follow the regulations. His boss, Ajay doesn’t always goes with the general employee’s rules and therefore he is inflexible with his employees most of the time. He wants Amar to stay late beyond office hours, even when his work is complete.

Question. 2. Sameer works as a team leader in a multinational company. Whenever his team member performs well, goes out of his way to serve the client he awards them. The award can be a gift voucher or an appreciation mail. Sameer also encourages good behaviour by removing or handling well the situation which may lead to undesirable behaviour. Because of this practice it was the best performing team in the office. Analyse the situation and explain the elements of reinforcement used by Sameer. (10 Marks)

Answer: Sameer works as a team leader in a multinational company. Whenever his team member performs well, goes out of his way to serve the client he awards them. The award can be a gift voucher or an appreciation mail. Sameer also encourages good behaviour by removing or handling well the situation which may lead to undesirable behaviour. Because of this practice, it was the best performing team in the office.

Sameer believes in rewarding his employees and this worked very well for the organization as well. Employs works better when they are

Question. 3. Case Study:

Renita Parker was a trainer for a Tasty Tummy multinational company, in FMCG business. She worked brilliantly with the executives on their writing and helped them to feel more confident about it. Renita worked with top executives as well as the shop floor level. She realized that teaching the shop floor employees was her call and she wanted to work more with them. Renita was paid quite high as majorly she was dealing with the top executives.

Renita met Mark, her supervisor and explained to him that she wanted to be associated in teaching and training the shop floor employees because many of them could not write anything other their names. She also agreed to work on reduced salary and started offering English classes as an added benefit to them. Although the classes took some man hours of the employees but their productivity increased and even some of them began to apply for supervisory positions

a) What content theories would explain why Renita was unhappy despite her high income? (5 Marks)

Answer: Renita agreed on providing required service in low prices as requested which increased the productivity and even some of them began to apply for supervisory positions but Renita stayed at the position where she felt compromised.

She had much more

b) Renita seems to have drifted into being a teacher. Given her needs and motivations, do you think teaching is an appropriate profession for her? (5 Marks)

Answer: Teaching might be suitable professional for Renita but she needs motivation. Renita needs to understand where she is right and where she is not. This will be the self-evaluation procedure that she will need to follow if she wants to give her best to the job.

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