MB0044 - PRODUCTION AND OPERATION MANAGEMENT

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DRIVE	Fall 2015
PROGRAM	MBA/ MBADS/ MBAFLEX/ MBAHCSN3/ PGDBAN2
SEMESTER	II
SUBJECT CODE & NAME	MB 0044 - PRODUCTION AND OPERATION MANAGEMENT
BK ID	B1627
CREDIT & MARKS	4 CREDITS, 60 MARKS

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Assignment

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

Q. 1. Write short notes on:

a. Outsourcing strategies for capital productivity

Answer:In a formal sense, productivity refers to how well an organization converts input (such as labour, materials, machines and capital) into goods and services or output. But today it is no longer limited to measuring ratios of inputs and outputs. Basically, increasing productivity just means working smarter. You can look for opportunities to

b. Implementation of operations

Answer: The Operational Plan is a basic tool that directs the day-to-day activities of organisational staff. All staff should be aware of the existence of the operational plan, what its purpose is and why it is important to them. The Operational Plan is only as

c. Basic competitive priorities

Answer: Operations strategy is the collective concrete actions chosen, mandated, or stimulated by corporate strategy. It is, of course, implemented within the operations function. This operations strategy binds the various operations decisions and actions into a cohesive consistent response to competitive forces by linking firm policies, programs, systems, and actions into a systematic response to the competitive priorities chosen and communicated by the corporate or business strategy. In simpler terms, the operations strategy specifies how the firm will employ its operations capabilities to support the business strategy.

d. Market survey method of forecasting

Answer:Market forecasting can be a daunting task for small businesses given the variations in changing consumer preferences, product array and increased competition. Added to this, macroeconomic conditions vary frequently making forecasting difficult. In such a dynamic environment, use of tried and tested techniques can make the outcome more measurable and predictable.

·         Buyer's Intention Surveys: Business owners need to understand their potential customer’s purchase intentions as that determines the salability of their products. To get this information, a focus group survey is a viable option

Q. 2. Evaluate the factors that favour Gujarat as a location for manufacturing automobiles.

Answer: Gujarat offers a model for Economic Progress and Development for the developing nations. Its significant contribution to Indian Economy has made India visible to a competitive market in spite of the downturn in World Economy. Emerging as ‘Investor friendly’ destinations in the country, Gujarat highlights a luxurious lifestyle of leisure, pleasure, business and Investments.

Strategic Location

·         Gujarat has a strategic location - it is well connected to the major cities of the world both by air and sea routes.

·         Gujarat has direct international flight connectivity to cities across Europe, Middle East, East Asia and America.

Q. 3. Write short notes on:

a.5Ss system of waste elimination

Answer: 5S is a system to reduce waste and optimize productivity through maintaining an orderly workplace and using visual cues to achieve more consistent operational results (see chart below). The term refers to five steps – sort, set in order, shine, standardize, and sustain – that are also sometimes known as the 5 pillars of a visual workplace. 5S programs are usually implemented by small teams working together to get materials closer

b. Scheduling in services

Answer: Work centers are areas in a business in which productive resources are organized and work is completed. It may be a single machine, a group of machines, or an area where a particular type of work is done. The work centers can be organized in a variety of ways including by function in a job-shop configuration; or by product in a flow, assembly line, or group-technology-cell configuration.

c. Vendor managed inventory

Answer: Vendor-managed inventory (VMI) is a family of business models in which the buyer of a product (business) provides certain information to a vendor (supply chain) supplier of that product and the supplier takes full responsibility for maintaining an agreed inventory of the material, usually at the buyer's consumption location (usually a store). A third-party logistics provider can also be involved to make sure that the

d. Subcontracting capacity (production) option

Answer:Capacity options allow planners to change supply by adjusting labor, inventory, and subcontracting.

·         Hire and lay off workers: The extent to which operations are labor intensive determines the impact that changes in the workforce level will have on capacity. Of the cost involved in this option, hiring cost includes recruitment, screening, and training to bring new workers "up to speed." And, quality may suffer. Some savings may occur if workers who have recently been laid off are rehired.

Q. 4. Describe the post implementation review of a project. Explain the tools that may be considered for post implementation review.

Answer:Description of the four parts of the post implementation review of a project

Final product review: A good time to start thinking about the Post Implementation Review is when members of the project team remember the most – shortly after the project has been delivered, and when most of the problems have been ironed-out.

Outstanding project work review: There will probably be a period of adjustment before you can finally review the solution as it was intended to operate: you'll likely need to overcome some of the usual resistance to change, hold people's hands

Q. 5. Explain the steps to set data in logical order so that the business process may be defined.

Answer:A business process or business method is a collection of related, structured activities or tasks that produce a specific service or product (serve a particular goal) for a particular customer or customers. It can often be visualized with a flowchart as a sequence of activities with interleaving decision points or with a Process Matrix as a sequence of activities with relevance rules based on data in the process.

There are three types of business processes:

·         Management processes, the processes that govern the operation of a system. Typical management processes include "corporate governance" and "strategic management".

·         Operational processes, processes

Q. 6. Describe the dimensions of quality.

Answer:In 1987 David Garvin suggested that there are eight dimensions to quality. Lets briefly look at each of Garvin's eight dimensions.Eight dimensions of product quality management can be used at a strategic level to analyze quality characteristics. The concept was defined by David Garvin.

·         Performance: Performance refers to a product's primary operating characteristics. This dimension of quality involves measurable attributes; brands can usually be ranked objectively on individual aspects of performance.

·         Features: Features are additional

Dear students get fully solved  SMU MBA assignments

Send your semester & Specialization name to our mail id :

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Call us at : 08263069601

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