OM0011- ENTERPRISE RESOURCE PLANNING

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ASSIGNMENT

DRIVE	SPRING DRIVE 2015
PROGRAM	MBADS (SEM 3/SEM 5)MBAFLEX/ MBA (SEM 3)PGDOMN (SEM 1)
SUBJECT CODE & NAME	OM0011- ENTERPRISE RESOURCE PLANNING
BK ID	B1964
CREDITS	4
MARKS	60

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

Q. 1. a. Explain the different types of business processes.

Answer: A business process or business method is a collection of related, structured activities or tasks that produce a specific service or product (serve a particular goal) for a particular customer or customers. It may often be visualized as a flowchart of a sequence of activities with interleaving decision points or as a Process Matrix of a sequence of activities with relevance rules based on data in the process.

b. What are the different components of an information system

Answer:An Information System (IS) is a system composed of people and computers that processes or interprets information. The term is also sometimes used in more restricted senses to refer to only the software used to run a computerized database or to refer to only a computer system.

Components of an information system

·         Data architect

Q. 2. Write short notes on

a. Customer relationship management:Customer relationship management (CRM) is an approach to managing a company’s interactions with current and future customers. It often involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.CRM products come with many features and tools and it is important for a company to choose a product based on their specific organizational needs. Most vendors will present information on their respective

b. Data warehousing:In computing, a data warehouse (DW or DWH), also known as an enterprise data warehouse (EDW), is a system used for reporting and data analysis. DWs are central repositories of integrated data from one or more disparate sources. They store current and historical data and are used for creating analytical reports for knowledge workers throughout the enterprise. Examples of reports could

c. Data Mining:Data Mining is an analytic process designed to explore data (usually large amounts of data - typically business or market related - also known as "big data") in search of consistent patterns and/or systematic relationships between variables, and then to validate the findings by applying the detected patterns to new subsets of data. The ultimate goal of data mining is prediction - and predictive data mining is the most common type of data mining and one that has the most direct business

d. OLAP: OLAP (online analytical processing) is computer processing that enables a user to easily and selectively extract and view data from different points of view. For example, a user can request that data be analyzed to display a spreadsheet showing all of a company's beach ball products sold in Florida in the month of July, compare revenue figures with those for the same products in September, and then see

Q. 3. Elaborate the different modules under manufacturing and production planning

Answer:Traditionally production planning software was a separate package or an independingly functioning module in Standard ERP. The level of administration needed was high and reporting took a long time.  Standard ERP has a different approach to supporting MRP production planning. Being tightly integrated to other processes makes the information support to production very efficient. It uses the same principle as other modules and processes, so it is very easy to add production to an existing installation.  You will be able to run all standard production operations like technology base, production logistics,

Q. 4. Discuss the various terminologies of ERP purchase system

Answer:Enterprise resource planning (ERP) is business management software—typically a suite of integrated applications—that a company can use to collect, store, manage and interpret data from many business activities, including:

·         Product planning, cost

·         Manufacturing or service delivery

·         Marketing and sales

·         Inventory management

Q. 5. CRM is a powerful tool used by an organization to acquire new customers and retain the

existing ones. Explain various types of CRM.

Answer: Customer Relationship Management, better known as CRM, is a broad term that covers concepts used by companies to manage their relationships with customers, which may include attracting the customer, analyzing the customer, and satisfying the customer. CRM is not simply advanced technology; it is a comprehensive approach to customer relationship management. Straight Marketing offers different types of

Q. 6. a. Explain main application suite provided by JD Edwards World SolutionsCompany.

Answer: In June 2003, the JD Edwards board agreed to an offer in which PeopleSoft, a former competitor of JD Edwards, would acquire JD Edwards. The takeover was completed in July. OneWorld was added to PeopleSoft’s software line, along with PeopleSoft's flagship product Enterprise, and was renamed JD Edwards EnterpriseOne.

Within days of the PeopleSoft announcement, Oracle Corporation mounted a hostile takeover bid of PeopleSoft. Although the first attempts to purchase

b. Explain the different modules under MFG/PRO application

Answer: The MFG/PRO integrated enterprise resource planning system developed by the American QAD company has an outstanding role in the product portfolio of ISYS-ON. The MFG/PRO is primarily recommended for companies with one or more site, having manufacturing, trading respectively distribution activity. The system ensures effective support for those holding organisation uniting different legal entities too, which want to cover the whole activity of their single manufacturing and distribution companies with one system.

Dear students get fully solved assignments

Send your semester & Specialization name to our mail id :

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or

Call us at : 08263069601