Management Information System

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National Institute of Business Management
Chennai - 020

SECOND SEMESTER EMBA/MBA

Subject : Management Information System


Attend any 4 questions.  Each question carries 25 marks
(Each answer should be of minimum 2 pages / of 300 words)


1.     Explain the basic elements of Management Information System.
2.     Explain the basic composition of MIS that can be explained in terms of different approaches.
3.     Explain the functions aiding MIS with respect to Production, Marketing, Finance and Personnel?
4.     Discuss the role of computer and data management in MIS?
5.     What are the factors responsible for a Vendor Evaluation, Technology Evaluation, ERP Solution Evaluation?Explain.
  1. Write an essay on the future thrusts and methodologies of MIS?



25 x 4=100 marks
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International Law

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National Institute of Business Management
Chennai - 020

SECOND SEMESTER EMBA/MBA

Subject: International Law


Attend any 4 questions.  Each question carries 25 marks
(Each answer should be of minimum 2 pages / of 300 words)

                                                  

1.     Explain the origin & nature of International Law  its legal powers .
2.     Write an essay on International Human Rights Law and Organizations.
3.     Discuss what do you understand by “List of war crime” and “List of war criminals”?
4.     Explain rights that are Human Rights.
5.     Describe adding and amendment of treaty obligations.
6.     Explain ending treaty obligations.





25 x 4=100 marks
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Business English

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National Institute of Business Management
Chennai - 020

SECOND SEMESTER EMBA/MBA

Subject : Business English


Attend any 4 questions.  Each question carries 25 marks
(Each answer should be of minimum 2 pages / of 300 words)

                                                  
1.     What is communication.? Explain the process of communication.
2.     Explain the speech situation in communication and its factors.
3.     Explain the basic steps to effective writing.
4.     Report an interview between a candidate and an applicant for the post of Marketing Executive and explain its valiant features.
5.     Explain the pressure of writing Performance Reviews.
6.     Discuss the importance of internal and external communication .


25 x 4=100 marks
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MH0057–Management of Healthcare Human Resources

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ASSIGNMENT

DRIVE
SUMMER 2014
PROGRAM/SEMESTER
MBADS – (SEM 4/SEM 6) / MBAN2 / MBAFLEX – (SEM 4) / PGDISMN (SEM 2)
SUBJECT CODE & NAME
MH0057–Management of Healthcare Human Resources

BOOK ID
B1321
CREDITS
4
MARKS
60











Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.




1 Discuss management development in healthcare organisations.

Answer : While delivering patient care has always been a primary goal of health care organizations, financial outcomes have long been the metric by which success is measured. Increasingly, however, health care leaders are being held accountable for both medical and financial outcomes. As a result, health care executives and providers must understand the determinants of organizational effectiveness—strategy, finance, operations, and leadership.

This leadership development program provides a transformational learning experience that goes far beyond the traditional debate over health care costs. In this global offering, you will examine the critical processes required to develop and implement a



2 Describe recruitment in healthcare services.
Answer :

3 Explain the objectives of HRM in healthcare.
Answer : The concept of Human Resource Management (HRM)
To begin with, HRM can be accurately termed as a paradigm that is accountable for administration stratagems and actions that effect the relation between employees and organization (Schuler, 2000). Human Resource Management encompasses several strategies necessary for successful management of the staff members working in the organization. HRM also makes sure that procedures adopted by the organization are suitable and effective. Additionally, Bratton & Gold (2007) adds to it by stating that there are a



4 Define performance appraisal. Describe the components of performance appraisal.
Answer : Performance appraisals sometimes have the reputation of creating tension between a supervisor and subordinate. However, sound and effective performance reviews share common components thatmake them positive experiences and maximize the benefit of conducting and participating in them. Emphasizing the good and helping an employee on the road to improvement are important components of effective performance appraisals.

Outstanding Performance





5 Discuss HR audit process.
Answer : Phases in HR Audit :

HR audit process is conducted in different phases. These phases include:

1. Pre-Audit Information:

This phase involves the acquiring and review of relevant HR manuals, handbooks, forms, reports and other information. A pre-audit information request is forwarded to the client who compiles the necessary information for review by our auditor.

2. Pre-Audit Self-Assessment:


6 What is collective bargaining? Explain the principles and characteristics of collective bargaining.
Answer : Collective bargaining :

The term collective bargaining refers to a good-faith business mechanism people use to reach an agreement. Through basic negotiation and other techniques, the people involved find solutions to work-related issues such as vacation time, pay, work hazards, training and work hours that ultimately benefit everyone. People call these processes “collective” because the opinion and well-being of the whole group, or collective, is involved.

Collective bargaining in healthcare organisations:

The primary objective of this bargaining system is to improve conditions in some way to make things more efficient, economical, safe or enjoyable. Going

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PM0018 –CONTRACTS MANAGEMENT IN PROJECTS

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ASSIGNMENT

DRIVE
SUMMER  2014
PROGRAM
MBADS (SEM 4/SEM 6) MBAFLEX/ MBAN2 (SEM 4)
PGDPMN (SEM 2)
SUBJECT CODE & NAME
PM 0018 –CONTRACTS MANAGEMENT IN PROJECTS
BK ID
B1347
SEMESTER
4
CREDITS
4
MARKS
60


Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.
1. Fixed price contracts have a preset price that the vendor must adhere to in performing the work and in providing materials. There are different types of fixed price contracts. Explain them.
Answer: - Various types of fixed price contracts: - Fixed-price types of contracts provide for a firm price or, in appropriate cases, an adjustable price. Fixed-price contracts providing for an adjustable price may include a ceiling price, a target price (including target cost), or both. Unless otherwise specified in the contract, the ceiling price or target price is subject to adjustment only by operation of contract clauses providing for equitable adjustment or other revision of the contract price under stated circumstances. The contracting officer shall use firm-fixed-


2. Direct contracting is another procurement method that is used under a limited number of exceptional circumstances. Explain the conditions for adopting direct contracting, requirements and steps for direct contracting
Answer: - Conditions for adopting direct contracting:- Direct Contracting or single source procurement is a method of procurement of goods that does not require elaborate bidding documents. The supplier is simply asked to submit a price quotation or a pro-forma invoice together with the conditions of sale. The offer may be accepted immediately or after some negotiations. Direct contracting may be resorted to by concerned procuring entities under any of the

3. Write short notes on Cost plus Fee Contracts.
Answer: - Cost plus Fee Contracts:- A cost-plus contract, also termed a cost reimbursement contract, is a contract where a contractor is paid for all of its allowed expenses to a set limit plus additional payment to allow for a profit. Cost-reimbursement contracts contrast with fixed-price contract, in which the contractor is paid a negotiated amount regardless of incurred expenses.
Features of Cost plus Fee Contracts:-
Construction contracts may also include the following features:
Cost Escalation Clauses: Contractors may be entitled


4. The methods of selecting a consultant are designed to achieve the objectives of quality, efficiency, fairness and transparency in the selection process and to encourage competition. Discuss any 2 methods of selecting consultants.
Answer: - Any two methods of selecting consultants:-
Sole-Source Procurement: - Using this approach, an agency selects a single consultant either for a particular task or for a continuing relationship. Where a local government has the flexibility to use such a selection process, it may be appropriate to do so under the following circumstances:
·         When a consultant, due to prior work with the local government, has significant background in a matter requiring resolution in a short period of time or on a very limited budget
·         When it is politically or practically necessary to retain a local consultant, and there is only one who is qualified
·          
5. The contract control process commences right at the beginning stage of bid document preparation inviting contractors to bid, and proceeds through the contract negotiation, contractor selection, monitoring and controlling of the contractor’s work and terminating the contract. Explain the areas that need attention for effective control of the contracts in a project
Answer: - Core competence of the project manager Requirements of the working system Use of Work Breakdown Structure (WBS) Recognising the limitations with flexibility:-
First, the PM must have skills in general management. Skills such as leadership, negotiation, communication, team building and other human resource management skills are necessary in any management position.

6. Explain the need of Procurement law and what are its objectives?
Answer: - Need of Procurement law: - Public procurement is of great importance to the economy, affecting about 20% of UK GDP. Yet a recent report labels it as “traditionally misunderstood, under-valued, under-led and under-strength.” Many of the difficulties faced result from either an over-rigid adherence to or a complete neglect of public procurement law. Public procurement law is based on EU principles of transparency and non-discrimination designed to ensure fair competition for public contracts.
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PM0017 –PROJECT QUALITY MANAGEMENT

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ASSIGNMENT

DRIVE
SUMMER 2014
PROGRAM
MBADS (SEM 4/SEM 6) MBAFLEX/ MBAN2 (SEM 4)
PGDPMN (SEM 2)
SUBJECT CODE & NAME
PM 0017 –PROJECT QUALITY MANAGEMENT
BK ID
B1346
SEMESTER
4
CREDITS
4
MARKS
60


Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.
1. Discuss the various tools used for understanding data.
Answer:- Various tools used for understanding data:-
Check sheet: A generic tool that can be adapted for a wide variety of purposes, the check sheet is a structured, prepared form for collecting and analyzing data.
Control chart: A graph used to study how a process changes over time. Comparing current data to historical control limits leads to conclusions about whether the process variation is consistent (in control) or is unpredictable (out of control


2. Write short notes on The Enterprise Project Management Model.
Answer:- The Enterprise Project Management Model:- Enterprise Project Management (EPM), in broad terms, is the field of organizational development that supports organizations in managing integrally and adapting themselves to the changes of a transformation. Enterprise Project Management is a way of thinking, communicating and working, supported by an information system, that organizes enterprise's resources in a direct relationship to the leadership's vision and the mission, strategy, goals and objectives that move the organization forward. Simply put, EPM provides a 360 degree view of the organization's collective efforts.

3. Explain communities of practice.
Answer:- Definition and description of Communities of Practice (CoP):- A community of practice (CoP) is, according to cognitive anthropologists Jean Lave and Etienne Wenger, a group of people who share a craft and/or a profession. The group can evolve naturally because of the members' common interest in a particular domain or area, or it can be created specifically with the goal of gaining knowledge related to their field. It is through the process of sharing information and experiences with the group that the members learn from each other, and have an opportunity to develop themselves personally and professionally (Lave & Wenger 1991).

4. The project management initiative program is a six step process which is designed to bring about a measurement team from the introduction to the project management-focused measurements through the design, the development and the implementation of the project management value measurement program. Explain the six steps in the project management initiative program.
Answer: - Measurement Readiness Planning:-Protos IT begins by working with your measurement initiative team to clearly identify your objectives and goals. This includes a review of your organizational mission and strategies, organizational structure, key business processes, current measurement systems, data availability, and stakeholder values. Project management is the process and activity of planning, organizing, motivating, and controlling resources,

5. Briefly explain the seven forces involved in the success of quality in project management.
Answer: - Forces involved in the success of quality in project management:- Project Management Success depends on balancing the core project components of Scope, Cost and Time. This is often referred to as the Project Scope Triangle or the Project Quality Triangle. Scope refers the quantity and quality of what needs to be delivered in the project. Cost refers the financial cost of the project (material and resources) and time refers to the amount of time in which the complete project must be delivered.
Managing Scope
Scope refers to the quality and quantity of project deliverables specific to a particular project. Scope, unfortunately, has a tendency to increase as a project
6. Explain briefly the Inspection-Planning and necessity in quality.
Answer:- Inspection-Planning and necessity in quality:- The inspection during production (or “DUPRO”) is the second most frequent type of QC inspection, after the final random inspection (see the list of the major types of quality inspection services).
Inspecting the goods after production is finished is often too late. In some cases, a whole order is found unsellable just before shipment; the factory is unable to repair it; re-ordering materials and re-producing would take 2 months; and the supplier refuses to do it for free.
After a few such experiences, many importers conclude that inspection should take place earlier (during production).
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PM0016 –PROJECT RISK MANAGEMENT

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ASSIGNMENT

DRIVE
SUMMER 2014
PROGRAM
MBADS (SEM 4/SEM 6) MBAFLEX/ MBAN2 (SEM 4)
PGDPMN (SEM 2)
SUBJECT CODE & NAME
PM 0016 –PROJECT RISK MANAGEMENT
BK ID
B1345
SEMESTER
4
CREDITS
4
MARKS
60


Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.
Q.1. Define Risk Management. Explain the seven step process in risk management planning.
Answer: - Risk Management:- Risk management is the identification, assessment, and prioritization of risks (defined in ISO 31000 as the effect of uncertainty on objectives) followed by coordinated and economical application of resources to minimize, monitor, and control the probability and/or impact of unfortunate events or to maximize the realization of opportunities. Risks can come from uncertainty in financial markets, threats from project failures (at any phase in design, development, production, or sustainment life-cycles), legal liabilities, credit risk, accidents, natural causes and disasters as well as deliberate attack from an adversary, or events of


Q.2. The risk mitigation methodology describes the approach to control implementation. Explain the steps of the methodology.
Answer: - Risk mitigation methodology:- Risk management takes place at all levels and in all areas of QM, using the same  methodology and reporting through the use of Risk Registers. These are essentially the same at each level, although additional reports are produced at the Strategic Level, for reporting to Audit and Risk Committee, and Council.  Risks from the Strategic Register which are specifically relevant to a particular department, faculty, or school will be cascaded down to the lower level risk register by the representative of that area on the SRMG. Similarly, risks on school, department, or faculty risk registers which are considered to have a

Q.3. Write short notes on:
·         Keane’s Risk Process :- The Keane Organization’s Business Risk Management Solutions (BRMS) division recently unveiled its latest updates to its compliance and risk management software-as-a-service (SaaS) product, SCORE. Keane SCORE™ is a patent-pending integrated risk and compliance process management tool. SCORE collaboratively automates and interlinks the three key processes common to enterprise-wide governance, risk and compliance (GRC) management: Measure, Manage and Monitor.
“Our most recent version of SCORE illustrates one of the primary benefits of our SaaS – flexibility”

Q.4. what is a fishbone diagram? Explain the various tasks involved in constructing a Fishbone diagram.
Answer: - fishbone diagram:- A fishbone diagram, also called a cause and effect diagram or Ishikawa diagram, is a visualization tool for categorizing the potential causes of a problem in order to identify its root causes. Dr. Kaoru Ishikawa, a Japanese quality control expert, is credited with inventing the fishbone diagram to help employees avoid solutions that merely address the symptoms of a much larger problem.



Q.5. Benchmarking is considered as a component of Total Quality Management (TQM). Write a note on benchmarking.
Answer:- Benchmarking:- Benchmarking is the process of comparing one's business processes and performance metrics to industry bests or best practices from other companies. Dimensions typically measured are quality, time and cost. In the process of best practice benchmarking, management identifies the best firms in their industry, or in another industry where similar processes exist, and compares the results and processes of those studied (the "targets") to one's own results and processes. In this way, they learn how well the targets perform and

Q.6. What are the tips to remove the top three project estimating risks? Explain
Answer: - Project estimating risks:- Projects typically involve many dynamic aspects, yet they're often constrained by finite conditions. These contradictory forces make it very difficult to determine with pinpoint accuracy the time and effort required. By using a set of proactive estimating techniques to scope, plan, and constrain your project conditions, you can dramatically improve your estimating practices, reduce and mitigate risks, and increase your project success rate. Projects typically involve many dynamic aspects, yet they're often constrained
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