MOM705 Assignment SOM (0515)

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INSTRUCTION: Answer ALL questions.
PART A:
TOTAL: 100 Marks (30%)


Question 1:

Companies often locate in other countries to take advantage of low wage rates. However, the difference in labour costs should be adjusted to account for productivity differences among the workers in the two locations. One way to do this is to compute a “relative wage rate” R of operating in another country. Note that R is not the actual wage rate paid, but it is the hourly wage rate of operating in another country relative to the home country, after taking productivity differences into account. If the foreign country’s workers are more productive, R will decrease, and vice-versa. The formula is R = (W ÷ X)(U ÷ F), where W = the foreign wage rate (in foreign currency per hour), X = the exchange rate (in foreign currency per local currency), U = home country  productivity (in units per hour), and F = foreign country productivity (in units per hour). 

Suppose that workers in Malaysia earn RM10/hour.  The exchange rate with the Singapore is RM2.6 per $1. Singapore workers can produce 40 units per hour, while Malaysia workers at a similar facility can produce 50 units per hour. If the Singapore wage rate is $14 per hour, should the firm produce in the Singapore or in Malaysia?  Justify your answer. [10 marks]

Answer:The master plan has highlighted six important initiatives including inclusiveness cultivation, improving people’s well-being, human capital development, environmentally sustainable growth, public infrastructure improvement, and leveraging on economic growth to a high standard of living.
It laid out clearly policy measures to enhance the country’s macro-economic resilience by raising private investment and consumption and leveraging on new economic growth through productivity and knowledge amidst prudent fiscal policy and



Question 2:

The monthly electricity bill at the Ali Restaurant over the past 12 months has been as follows:

Month  Jan         Feb        Mar        Apr         May       Jun         Jul           Aug        Sept       Oct         Nov        Dec
Amount (RM)    271.9     305.7     306.4     297.3     315.3     297.2     330.7     300.1     275.5     301.3     279.4     306.6


Ali is considering using exponential smoothing with α=0.5 or a four period weighted moving average with weights of 0.4, 0.3, 0.2 and 0.1 to forecast future electricity costs.

(a)          Which one provides a better forecast? (14 marks)

Job-shop production can be very complex and extremely volatile, especially when part variability is high and orders require an increasingly large amount of processing steps. Achieving a manufacturing performance that is robust against volatilities is of great importance in such systems. We therefore develop an early indication system to detect potentially problematic situations (e.g. processing delays) in a job-shop and to forecast a set of key performance indicators with the aim of increasing the robustness of manufacturing



(b)          Give next January’s forecast for each method. (6 marks)

The Percent Over Last Year formula multiplies sales data from the previous year by a factor you specify and then projects that result over the next year. This method might be useful in budgeting to simulate the affect of a specified growth rate or when sales history has a significant seasonal component.





INSTRUCTION: Answer ALL questions.
PART B:
TOTAL: 100 Marks (30%)

Question 1:

The Hard Rock Cafe has been governed by a guiding service philosophy--'Love All-Serve All.' HRC is a place where all have always been welcome, regardless of age, sex, or class. This unconditional welcoming hand, first extended by Messrs.Tigrett and Morton, continues today as integral to Hard Rock's present and future as it was at its beginnings. HRC is looking to expand further in Asia.


(i)Discuss features that make the Hard Rock Cafe different from other restaurants, even other themed restaurants.   What are the operations decisions that support these features? [10 marks]

Answer:Some companies have a history that stays firmly in the past. We're fortunate to have a legacy that permeates our present like a classic song, not with nostalgia, but as the reminder of a timeless foundation and simple beginnings.  When you consider we have over 192 locations, which include restaurants, hotels, casinos, and live music venues, in 60 countries, it's hard to believe that it all started so innocently: the search for a good



(ii) What are important considerations for Hard Rock on the international location decisions as compared to other businesses (say, manufacturing facilities)? [8 mark]

Answer:The fourth Hard Rock Cafe to open in India, Hard Rock Cafe New Delhi is located at DLF Place Saket, a vibrant, upscale shopping and leisure destination. Our cafe is ideally situated near luxury hotels and just a short distance from Delhi Indira Gandhi International Airport, offering a convenient destination for local fans and international travelers alike. A few popular local attractions you’ll find near our New Delhi cafe include Bahai Temple, which is made of pure white marble and shaped like a lotus flower, and the Garden of Five Senses, a 20-acre park featuring themed areas designed to help visitors socialize and unwind.



Question 2:

Qihoo, one of the largest Internet companies in China today, was founded in 2005. The company started its business by offering a security software product, and quickly dominated the market in China after its unusual move of giving its product away for free in 2009. Later, it expanded its offering to cover a broad spectrum of Internet and mobile security products. In 2012 the company launched its own Internet search engine called So.com. By August 2013, So.com captured 18% PC market share, and had posed a threat to Baidu, China's largest and most established search engine provider. Yet to compete against Baidu and other Chinese Internet giants in the long run, Qihoo needed to find a way to replicate its PC market success in the mobile market.

Q. How could Qihoo continue to evolve its search engine business and what is the best mobile strategy to help the company grow? [12 marks]

Answer: In china, the most pc users have limited computer knowledge. The ‘virus'which is the only computer term they heard beforeFor those entry-level users, they 're concerned about anti-virus. Unfortunately, QIHOO provide a famous tool which name is '360 safe guard'. At the beginning(2005), this software does have the anti-



END OF QUESTIONS


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