BBA501 - PRODUCTION AND OPERATIONS MANAGEMENT

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ASSIGNMENT

DRIVE	SPRING 2015
PROGRAM	BBA
SEMESTER	V
SUBJECT CODE & NAME	BBA501 - PRODUCTION AND OPERATIONS MANAGEMENT
CREDIT	4
BK ID	B1849
MAX.MARKS	60

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

1 Answer the following questions:

a. What are the differences between goods and services?

Answer: There is a major difference between goods and services based on both tangible as well as intangible factors. Goods are basically objects or products which have to be manufactured, stored, transported, marketed and sold. Lays chips, BMW, Adidas are some companies manufacturing goods.

Services on the other hand are output of individuals and they can be a collective or individualistic action or performance by an individual.

b. Explain the basic elements of strategic plans.

Answer:

·         Communication Strategy – the development of a communication strategy is essential for the
 effective development and implementation of a strategic plan. 

·         Strategic Planning Task Force – the development of a core team of organizational leaders is
 mandatory in the effective creation of a strategic plan. 

·         Vision Statement – an

c. Mention the importance of sales forecasting?

Answer: Sales are the lifeblood of a business. It's what helps you pay employees, cover operating expenses, buy more inventory, market new products and attract more investors. Sales forecasting is a crucial part of the financial planning of a business. It's a self-assessment tool that uses past and current sales statistics to intelligently predict future performance.

With an accurate sales forecast in hand, you can plan for the future. If your sales forecast says that during December you make 30

2 What are the characteristics of a good product design?

Answer:

·         A Good Product Description Needs To Speak To The Ideal Buyer: First and foremost, your copy needs to speak to your ideal buyer. It needs to include all the information she would be looking for but also, you need to highlight in a copy that you know who she is, write it in a language she uses and include the words that would make her buy.

·         It Needs To Highlight the Benefits of Using a Product: One of the most common mistakes many ecommerce owners make is only describing the features of a product in a description. These are of course important; however, your product description should tell your visitor what makes the product so s

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3 Write short notes on:

a. Production control

Answer: Production control is the activity of monitoring and controlling any particular production or operation. Production control is often run from a specific control room or operations room.

Types of production control

One type of production control is the

b. Subcontract purchasing

Answer: he material to be produced by the vendor can be ordered as a subcontract item in a purchase requisition, purchase order, or scheduling agreement. Each subcontract item has one or more sub-items that contain the individual components

c. Supply alliances

Answer: A Supply Alliance is a business relationship between a buyer and supplier.  They both focus on achieving continuous improvements while squeezing cost out.  These alliances put major emphasis on the inflow of innovation from the supplier partner and fostering a relationship based upon mutual trust and the pursuit of common goals.

The primary

4 Answer the following questions:

a. What are the limitations of PERT and CPM?

Answer: The program (or project) evaluation and review technique, commonly abbreviated PERT, is a statistical tool, used in project management, which was designed to analyze and represent the tasks involved in completing a given project. First developed by the United States Navy in the 1950s, it is commonly used in conjunction with the critical path method (CPM).

b. List any 4 general principles of plant layout.

Answer: Plant layout is a mechanism which involves knowledge of the space requirements for the facilities and also involves their proper arrangement so that continuous and steady movement of the production cycle takes place.

Moore, a very well known name in the business world, explained plant layout as,” The plan of or the act of

c. What are some of the problems faced by organizations while laying down a maintenance policy?

Answer: These vary from breakdown (corrective) maintenance, in which the equipment run until it fails and is then repaired. Preventive maintenance is undertaken where an attempt is made to avoid breakdown by anticipating failure or wear and making a timely examination, replacement or adjustment. Preventive maintenance is usually considered more expensive than the corrective or breakdown maintenance. However, this additional expense incurred assists to minimize breakdown of plant.

Preventive maintenance: Some forms of the

5 There are several techniques for measuring work. Explain the most common techniques used for measuring work.

Answer: Work measurement is the application of techniques designed to establish the time for an average worker to carry out a specified manufacturing task at a defined level of performance. It is concerned with the length of time it takes to complete a work task assigned to a specific job .

Usage

Work measurement helps to uncover non-standardization that exist in the workplace and non-value adding activities and waste. A work has to be

6 There are a number of other tools that can be used for quality planning, and the one that is gaining popularity is ‘The New Seven Management and Planning Tools’. Which are the ‘New Seven Tools’?

Answer: In 1976, the Union of Japanese Scientists and Engineers (JUSE) saw the need for tools to promote innovation, communicate information and successfully plan major projects. A team researched and developed the seven new quality control tools, often called the seven management and planning (MP) tools, or simply the seven management tools. Not all the tools were new, but their collection and promotion were.

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