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DRIVE
SUMMER 2016
PROGRAM
MASTER OF BUSINESS ADMINISTRATION (MBA)
SEMESTER
IV
SUBJECT CODE & NAME
QM0025 - QUALITY STANDARDS AND MODELS
Q.1: Define - Quality Standards. Explain its importance.
Quality Standards
Importance of Quality Standards
ANS:
Quality Standards:
Quality standards would enable the organisation to decide the optimum level of quality of its finished goods. This would also ensure that all the processes involved are in accordance to the desired quality. Standards pertaining to assurance of quality facilitate efficient communication, trade and
Q.2: State - ISO 18001. Describe the contents of OHSAS 18001: 2007.
Meaning of ISO 18001 standard
Contents of OHSAS 18001: 2007
ANS:
Meaning of ISO 18001 standard:
OHSAS 18000 is an international occupational health and safety management system specification. It comprises two parts, 18001 and 18002 and embraces a number of other
Q.3: Explain - ISO/TS 16949. Also explain the core tools associated with ISO/TS 16949.
ISO/TS 16949
Core tools associated with ISO/TS 16949
ANS:
ISO/TS 16949:
“ISO/TS 16949: 2009, in combination with ISO 9001: 2008, defines the QMS requirements for the design and development, production, and relevance, installation, and service of automotive-related
Q.4: Explain - Staged representation in ‘maturity levels’
Staged representation in ‘maturity levels’
ANS:
Staged representation in ‘maturity levels’:
Each maturity level, except for the initial level, includes a set of inter-related practices in critical areas of workforce management. When institutionalised and performed effectively, these
Q.5: Explain - Services Offered by COPC
Services Offered by COPC
ANS:
Services Offered by COPC
COPC’s service offerings are categorised into three main\
Q.6: Explain - Major Clauses of AS 9100C
Major Clauses of AS 9100C
ANS:
Major Clauses of AS 9100C:
The major clauses of AS 9100C are as follows:
QMS: This clause describes the general requirements along with documentation requirements, such as the quality
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