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DRIVE- SUMMER 2016
PROGRAM-MBADS (SEM 3/SEM
5) MBAFLEX/ MBAN2 (SEM 3) PGDHRMN (SEM 1)
SUBJECT CODE &
NAME-MU0012 – Employee Relations Management
BK ID-B1734
CREDIT & MARKS-4
Credits, 60 marks
Q1. Define
Strategy. Describe the different strategy levels in an organization
(Definition of
Strategy, Explain the different strategy levels in an organization) 2, 8
Answer.
Strategy
Johnson and Scholes define
strategy as “The direction and scope of an organisation over the long-term;
which achieves advantages for the
Q2.
What do you mean by Human Resource Information System (HRIS)? Describe the
various modules of HRIS. Discuss some of the HRIS software.
(Definition of HRIS,
Explain any five modules of HRIS, Describe any three examples of HRIS software)
2,5,3
Answer.
Human Resource
Information Systems
They
are online applications which enable organisations to store, track and
manipulate data according to the needs of the HR, payroll and accounts, and
other operations within an organisation. Such employee relationship management
tools establish a centralised approach to managing employees distributed across
the globe. Information on
Q3. As an HR of a
Company, you are asked to focus on the causes of Grievance and the Grievance
handling procedure. What according to you are the reasons of Grievance? Explain
the pre-requisites you will consider while addressing Grievance handling
procedure
(Explain the causes of
Grievance, Describe the essential pre-requisites of a Grievance Handling
procedure )
Answer.
Causes of Grievance
Grievance may be defined as a
complaint or resentment against any unjust or unfair act. Grievance is any
issue associated with an
Q4 Discuss the
Collective Bargaining Process and its issues
(Explaining the
Collective Bargaining process, Explaining the Collective Bargaining issues )
Answer.
Collective Bargaining
process
Having understood what collective bargaining is, let us now
discuss the general process involved in collective bargaining and negotiation
towards resolving employee issues. The process includes negotiations between an
employer and a group
Q5
What is a Trade Union and what are its activities? Explain the functions of
Trade Unions.
(Meaning
of Trade Union
Describing
the activities of Trade Unions
Explaining
the Functions of Trade Unions )
Answer.
Trade
Union
A trade union or labour union is
an administration of workforce grouped together to attain common goals such as
enhanced operational circumstances.
Trade unions are created with the
key goal of protecting the rights of the labour force. The Indian labour market
consists of three sector
Q6. Write a brief
note on the following:
a) Trait theory
b) ERG theory
(Meaning and
concept of Trait theory, Meaning and concept of ERG theory)5,5
Answer.
a) Trait theory
This theory uses traits
(characteristics) to distinguish between
leaders and non-leaders. The traits associated with leadership according to
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students get fully solved assignments
Send
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