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DRIVE-summer
2016
Program/Semester-
4
Sub code-
mu0018-
CHANGE MANAGEMENT
Q1. Define
the term ‘organizational transformation’. Discuss the various strategies to
manage transformation in organizations.
(Definition
of ‘organizational transformation’-2 marks, Explanation of various strategies
to manage transformation-8 marks) 10 marks
Answer. Definition of Organizational Transformation
Organizational transformation is a term which
collectively refers to the activities such as the reengineering, redesigning
and redefining business terms.
There are many factors like
Q2. Describe
Integrative Model for Planned Change
(Description
of Integrative Model for Planned Change) 10 marks
Answer.
Integrative model for
planned change
7Bullock and Batten
(1985) proposed this model to describe both temporal states and change
processes involved in change. It is based on the principle that organisation
exist in different states at different times. This model involves four .The
figure illustrates inyegrative model for planned change:
Q3. The
key purpose of communication of change is to ensure that the individuals
understand what is going to happen and what is expected from them. Explain some
other important needs for communicating change. Also explain the major methods
and techniques for communicating change.
(Explanation
of important needs for communicating change-3 marks, Explanation of methods and
techniques for communicating change-7 marks) 10 marks
Answer. Communicating the need for change and performing
group planning meetings showed that participation reduced resistance to work
transfer. Participation is important since it increases the probability to
satisfy the employee’s needs through the change process; it also improves the
self efficiency of individuals and in turn increases individuals to involve in
change. 5Randall Schuler suggested that the clarity of performance to effort
eventually is increases due to participation, that is employees learn to
translate their hard effort to good performance and also participation reduces
role conflict and role indistinctness. Participation and other organizational
development techniques are inappropriate in countries or organizations with
Q4. What do you mean by
resistance to change? Discuss some of the reasons for individual (employee’s)
resistance.
(Meaning
of resistance to change-2 marks, reasons for individual (employee’s)
resistance.-8 marks) 10 marks
Answer.
Meaning
of resistance to change
The adoption of new ideas and
techniques does not occur naturally but results from hard work, trial and
error. It is important to recognize this fact and to make an effort to
develop information that is concise, readable and to the point and to make sure
the information reaches people who can use it. A broad spectrum of skills
is needed to lead to effective management of innovation and change. There
is no magic formula for success--no such formulas exist.
Multiple
channels of communication should be used to promote the adoption of an
innovation. Never expect one report, one presentation, one telephone call
or one conference to accomplish everything. Successful programs need to
be carefully conceived and
Q5. List
the types of change management strategies. Explain any two of them.
(Listing
the types of change management strategies- 2 marks, Explanation of any two
change management strategies- 8 marks) 10 marks
Answer.
·
CHANGE MANAGEMENT STRATEGIES
·
EMPIRICAL-RATIONAL
·
NORMATIVE-REEDUCATIVE
·
POWER-COERCIVE
Q6. Write
short notes on the following:
a.
Change agents
b.
Kolb’s Learning Cycle
c. Organisational
Learning
Answer.
Change
Agent-Overview
A change
agent is a person who acts as a channel for a change. Generally a change agent
brings change to an organization. A change agent is responsible for the full
time professional organizational development. They help the team in achieving
new things in their particular area of performance.
Change
agents are people working to promote, assist and accelerate sustainable
development around the world. They help people, who
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students get fully solved assignments
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