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ASSIGNMENT
Course Code : MS-423
Course Title : Marketing
of Financial Services
Assignment Code : MS-423/TMA/SEM-I/2016
Coverage :
All
Blocks
Note : Attempt all the questions and submit
this assignment on or before 30th April, 2016 to the coordinator of your study
centre.
Question.1.
Explain the concept of 'Marketing Mix' for financial services? Discuss the
importance of the seven 'Ps' in the context of marketing of Banking services.
Answer:Every business knows that in
order to thrive it needs to differentiate itself in the mind of the consumer.
Price has proved inadequate since there is a limit to how much a firm can cut
back on its margins. Product differentiation is also no longer enough to
attract or retain customers since technological advances have resulted in
products becoming almost identical with very few tangible differences from
others in the same category. Consequently, marketers have realized the
importance of service differentiation as a sustainable strategy for competing
for a portion of the customer’s wallet.
Service Encounter / Moment of Truth
Question.2.
Explain the various sources of long - term finance that are available for
meeting the cost of projects in India.
Answer:Some of the sources of Industrial finance available in India are as
follows:
We now, describe the various sources from
which industries meet their needs. This will help us in understanding the
present set-up of industrial finance.
(A) Internal Self-Finance:One source, quantitatively of big importance,
is the saving of the unit itself. It may be the household, the business or the
government.
Question.3.
What are the general objectives behind pricing of products and services by
Banks? Discuss the various approaches adopted by banks for pricing their
product.
Answer:The only time when price setting is not a problem is when you are a
“price-taker” and have to set prices at the going rate, or else sell nothing at
all. This normally only occurs under near-perfect market conditions, where
products are almost identical. More usually, pricing decisions are among the
most difficult that a business has to make. In considering these decisions it
is important to distinguish between pricing strategy and tactics. Strategy is
concerned with setting prices for the first time, either for a new product or
for an existing product in a new market; tactics are about changing prices.
Changes can be either self-initiated (to improve profitability or as a means of
promotion) or in response to outside change (i.e. in costs or
Question.4.
Explain the benefits of Life Insurance and discuss the factors which influence
marketing strategies in the insurance sector.
Answer:There is a substantial amount of debate regarding the impact of
liberalization on Indian life insurance industry; huge literature available on
the impact of liberalization on the key components in the world context. Few
studies are available in context of Indian insurance industry that have
examined varying aspects such as emerging strategic and regulatory issues,
appraisal of industry development, deregulation of industry and economic growth
nexus, changing trend structure and innovation in post liberalization phase.
The main purpose of this paper is to examine the factors that influenced the
development of the life insurance industry in India
Question.5.
What is 'Internet Banking’? Explain the benefits of Internet Banking.
Answer:Online banking also known as internet banking, e-banking, or virtual
banking, is an electronic payment system that enables customers of a bank or
other financial institution to conduct a range of financial transactions
through the financial institution's website. The online banking system will
typically connect to or be part of the core banking system operated
by a bank and is in contrast to branch banking that was the traditional way
customers access banking services.
Dear students get fully solved assignments
Send your semester & Specialization name to our
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