Course: Business Communication & Etiquettes

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NMIMS Global Access

School for Continuing Education (NGA-SCE)

Course: Business Communication & Etiquettes

Internal Assignment Applicable for June 2016 Examination

Assignment Marks: 30

Instructions:

·         All Questions carry equal marks.

·         All Questions are compulsory

·         All answers to be explained in not more than 1000 words for question 1 and 2 and for question 3in not more than 500 words for each subsection. Use relevant examples, illustrations as far aspossible.

·         All answers to be written individually. Discussion and group work is not advisable.

·         Students are free to refer to any books/reference material/website/internet for attempting theirassignments, but are not allowed to copy the matter as it is from the source of reference.

·         Students should write the assignment in their own words. Copying of assignments from otherstudents is not allowed.

Question. 1. There are certain legal responsibilities to be kept in mind while writing any businessdocument. Please write some handy tips about care to be taken regarding the legalresponsibilities for Mr.Yovanna as he is the new head of the center for a training institutein the city. (10 Marks)

Answer:If written properly with the proper guidelines then it will become easy for Mr.Yovanna to understand legal responsibilities for Mr.Yovanna as he is the new head of the center for a training institute in the city.Mr.Yovannashould focus on better understanding of the legal procedures and responsibilities that will help him to understand the training institutional requirement efficiently. There are numerous legal responsibilities that needto be kept in mind while writing any important business document.

Going into a contractual business association with another gathering is a genuine errand and ought to just be gone into in the wake of giving genuine considered the relationship you need. Try not to fall into the trap of going into understandings

Question.2. Rakesh is preparing for a presentation in his college about his experience of participatingin an international conference. Give him some tips for making his presentation effectiveand help him with some examples for explaining the effects of wrong body language(10 Marks)

Answer:Rakesh should focus on effective, attractive and factual presentation for his collage. When he describes his experience then he should describe it interestingly so that it could be the reason of interest development in reader’s mind. Participating in an international conference is really very big opportunity and if you have been lucky enough to avail this opportunity then you should describe it with creativity and attractiveness.

Making presentation effective

1. Arrange an Interesting, Well-Organized Presentation: If given a decision of the point, attempt to pick a subject you know well and are alright with. The exemplary authoritative structure for a presentation is to advise your gathering of people what you plan to let them know, then really let them know, then outline by letting them know what

Question.3. Read the case study carefully and answer the questions.

Facts: - Girija is a newly joined campus recruit in the sales department of an multinationalcompany. Girija’s boss asked her to develop a persuasive message for attending apresentation about the newly acquired sales projects to the office staff. She has no previousexperience of writing such message to real audience.

a)Help Girija with three-steps writing process for developing a persuasive message.(5 Marks)

Answer:Girija is a recently joined grounds select in the business division of a multinational organization. Girija's supervisor is requesting that her build up an enticing message for going to a presentation about the recently obtained deals undertakings to the workplace staff. She has no past experience of composing such message to genuine group of onlookers.

The current business world is driven by quick paced correspondence, so exact and exact composition has never been more vital. At the point when making any frame bankrupt written work, it is pivotal to comprehend the essential three-stage composing handles. Taking an ideal opportunity to figure out how to appropriately (1) plan, (2) compose, and (3) finish every bit of business composing you create can radically enhance your written work expertise

b)How can Girija make her request clear and positive in the letter ? (5 Marks)

Answer:Email Assignment: Your manager has gotten numerous objections from representatives in regards to the quality and substance of worker email messages. These protests are developing, with results running from lost efficiency because of misty messages, to strained business connections because of improper tone. Since email is a "data innovation" and you are Director of IT, it is your obligation to address this issue.

Negative News Memo: First, through your

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