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AEREN
FOUNDATION’S Maharashtra Govt. Reg. No.:
F-11724
Name : Marks : 80
Course :
Masters in Business Administration (MBA 4 Sem)
Subject :
Business Communication
Answer the
following question.
Q1. Mention
the characteristics of written Communication (10 marks)
Answer: Features of Written Communication:
The following Salient features of written
communication below are;
- Written communication is essentially a
creative activity. It is an activity that requires conscious and creative
effort. The creativity of this effort comes from the stimuli produced by
the mind.
- The stimuli of oral communication are
picked up from outside by the sensory receptors. In other words; written
communication is more specifically, more carefully thought out than oral
communication that base
Q2. Give some
rules for making Introductions Correctly (10 marks)
Answer: In today's world, introductions occur in both our personal and
professional lives. Yet many of us fumble through the experience, feeling
disheartened as we stumble over wording, wishing someone else would assume this
responsibility. Making introductions in the past used to be very formal
and with a lot of rules to avoid a faux pas, but today, just remembering to
make an introduction politely sets you apart from the ignorant.
Don’t stress about rigid rules or be too fancy about your
introductions. Keeping introductions simple and respectful goes a long
way.
Q3. Give the
Structure of an interview (10 marks)
Answer: Your
Arrival
Arriving early for an interview is a sign of respect to
the interviewer. Make sure you have good directions and know how long it will
take to get there. Plan to arrive at least 15 minutes early. The interview starts when you arrive in the
building; you never know who you might meet in the elevator! Show respect for
everyone; the receptionist's opinion can make or break your offer.
The
Introduction
Q4. Write a
short note on role of Chairperson (10 marks)
Answer: Chairing is a key role on any
voluntary Management Committee. The Chairperson must ensure that the
Management Committee functions properly, that there is full participation
during meetings, that all relevant matters are discussed and that effective
decisions are made and carried out.
The role of a Chairperson is time consuming,
with work between meetings, external representation of the organisation, and
work with staff. Chairing a large organisation requires diplomatic and
leadership skills of a high level.
Q5. State the
various ways of delivering the speech (10 marks)
Answer: There are four basic methods of speech delivery:
manuscript, memorized, impromptu, and extemporaneous. We’ll look at each method
and discuss the advantages and disadvantages of each.
Manuscript
George W. Bush’s manuscript page is lightly edited with a
pen. It reads “Today our nation saw evil, the very worst of human nature. And
we
Q6. What are
the gateways of Communication in an Organization (10 marks)
Answer: It is impossible to
communicate effectively without interpersonal trust. A subordinate will not be
able communicate freely with his manager unless he trusts the latter. By being
fair, open and receptive to new ideas, top managers can create a favorable atmosphere
for developing interpersonal trust.
Effective Communication: Gateway # 2.
Effective
Listening:
Listening is one of the most essential
Q8. What are the gateways of Communication
in an Organization (10 marks)
Answer: Effective Communication is vital to effective
management. Therefore, it is necessary to overcome the barriers to
communication. Although perfect communication may not be possible. Yet
considerable improvements can be made in communication. The following guidelines
should be followed to make communication effective.
1.
Sound Organisation Structure: The Organisation structure should be simple with a few
levels of authority. The organisation policy, rules and procedures must be
clear and explicit. These should be encouraging the free flow of communication
in the organisation. Wherever necessary communication through the proper
channel should not be insisted upon. Top management should set an example of
effective communication. Interpersonal relationship based on mutual respect and
trust should be developed. Status differentials and class distinctions should
be reduced.
Dear students, Get assignments and Case studies
Do send your query at :
or call us at :08263069601
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